Refund Policy

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At Vigor Max Power, we take pride in offering high-quality dietary supplements and a dependable customer experience. This Refund Policy describes the terms under which refunds may be granted for purchases made through vigormaxpower.com.

30-Day Satisfaction Guarantee

All orders are protected by a 30-day satisfaction guarantee. If you are not fully satisfied with your purchase, you may request a refund within 30 days from the date the product was delivered.

To qualify for a refund:

• The refund request must be submitted within 30 days of product delivery.
• You must return all product bottles, including empty, partially used, or sealed bottles.
• Returned products must be shipped to the address provided by our support team along with your RMA number.

Refunds are issued to the original payment method once the returned items are received and inspected. Shipping and handling fees are non-refundable.

How to Request a Refund

To initiate a refund, contact our customer support team at:

Please include the following details:

• Your full name
• Your order number
• Email used during checkout
• A brief explanation of why you are requesting a refund

Our support team will provide the return instructions and an RMA (Return Merchandise Authorization) number. Refund requests submitted without an RMA number will not be accepted.

Return Shipping Costs

Customers are responsible for all return shipping costs. We recommend using a trackable shipping service to ensure your return is successfully delivered. Vigor Max Power is not responsible for returned packages lost in transit.

Incorrect Address or Failed Delivery

If an incorrect or incomplete shipping address is provided and the order cannot be delivered, the customer will be responsible for any reshipment fees. Orders canceled after shipment can only be refunded once the package has been returned to our facility.

Damaged, Missing, or Defective Items

If your order arrives damaged, incorrect, or incomplete, please notify us within 7 days of delivery. A replacement will be issued at no additional cost once the issue is verified. Photos may be requested for documentation.

Chargebacks and Payment Disputes

Customers agree to contact Vigor Max Power before initiating any chargeback or dispute with their bank or credit card provider. Initiating a chargeback without attempting resolution may result in delays, blocked future purchases, and formal dispute submissions to the bank.

Subscription Orders (If Applicable)

Subscription plans may be canceled at any time by contacting our support team. Payments already processed before cancellation are not refundable, but your subscription will not renew moving forward.

Non-Returnable Items

The following items cannot be refunded:

• Products purchased more than 30 days ago
• Products not returned to our warehouse
• Items labeled as “Final Sale”
• Free promotional items

Processing Time

Approved refunds typically take 3–7 business days to appear on your bank or card statement.

Contact Us

If you have any questions about this Refund Policy, please contact: